FAQs

A: Photos are available to order online at cjpphoto.com

A: Print orders will be delivered to the school within 2-3 weeks.  A link for Digital Download orders will be emailed to you within 2 weeks.

A: For our Elementary schools the re-take day is usually scheduled 3-4 weeks after the first picture day.

Check with your school office for the specific date. We will send out reminders with information prior to the re-take day.

A: Call us at 940-464-7730 or contact us via the Contact Us section of this website.

A: Yes. After adding your first child’s order to the shopping cart, select “Change Gallery” at the top of the page.  This will take you back to the beginning and allow you to enter the online code for your next child.

A: All orders are handled online at www.cjpphoto.com.  Accepted forms of payment include:  M/C, Visa, Discover, and PayPal

A: If you are not completely satisfied with your purchase, and retakes are not an option, we offer a 100% money back guarantee on all print products.  Simply return the print product to us, along with the reason for return and your contact information, within 30 days for a full refund.  Refunds are not available on Digital Download products.

A: Please contact your student’s school to see if a retake day will be offered and, if so, the date they will
be taken. Re-take days are at the request of the school and are usually taken 3-4 weeks after the first picture day.

A: Please email us with the following information using the Contact Us button or by sending an email directly to cjpphotography@live.com.

  1. Your child’s name (first/last)
  2. Name of school
  3. Your child’s grade
  4. Teacher’s name

A: Pictures are available for ordering online throughout the current school year.

A: Yes.  We can mail print orders within the continental U.S. for a fee.  Mailing fees are identified during checkout.

A: We offer several Re-touch options including:  Basic Re-touch, Premium Re-touch, Acne Removal, Teeth Whitening, Spot Removal, and Eyeglass Glare Removal.  Fees for these services are identified as Image Options when placing your order.

A: You may order the original picture any time during the school year. If you would like the original picture in the yearbook instead of the retake, please call us. If we have already created the yearbook, we will ask you to contact the school, which will have the unused original pictures on file.

A: No. We provide retake pictures for the Fall season only.

November 25, 2013

"Wilshire appreciates Carl Peet and the nice customer service we receive each school year. He allows our staff to have their picture retaken if they choose, he works with our campus calendar for picture dates for staff and students that works around our busy schedules, and his prices are reasonable. Another neat option includes his availability on PTA nights during holidays allowing for families to have their pictures made on campus. Any request you may have, Carl Peet is open to work with you and your organization to meet your photography needs."